Reyjin guarantees your satisfaction. We offer you the possibility of exchanging your item or refunding the amount of your purchase (excluding shipping costs), if the product does not meet your expectations.
Note that products on promotion, purchased with a code of reduction or clearance are not eligible for our return policy, their purchase representing a final sale.
PROCEDURES FOR A RETURN
For a return you must contact us within 15 working days of receiving your order. Any request made after this time will not be approved.
The product must not be damaged or have been worn, washed, or altered. It must be returned in the original packaging - original packaging and all hang tags (French word) must be attached. You must accompany the payment receipt for your order in the return box.
Please write to contact@reyjinsport. You must specify
When we receive your request, we will send you a return approval email, and send you a return authorization number. Without the latter, no refund or exchange will be granted. Please include this number in your return package.
Returns must be made within 10 days of receiving your authorization number. After this period, we cannot accept the return of your order. Please send us your return package to the following address:
8510 Rue Jeanne Mance
Montreal, Canada, Quebec
When we receive the package, we will send the refund to you via the payment method you used to purchase, excluding the cost of delivery to the original shipment.
Please also take note that you are responsible for the costs related to the return of your order. We also accept international returns. However, take note that given the distances to send the process will be longer. Also we are not responsible for the costs of returns, and these will be subtracted from your refund or your exchange. damaged or lost in delivery. Additional fees will be required.